Soul Searching Wax Melts – Pink Sugar Crystals Scent | Sweet Candy Scent

✨ Wax Melts Information

Our wax melts are handcrafted in small batches using a soy wax blend and premium fragrance oils to create a cozy, flame-free way to enjoy your favorite scents. Designed for use in wax warmers, they provide long-lasting fragrance that gently fills your space without smoke or soot.

Wax melts are perfect for bedrooms, living spaces, offices, and anywhere you want beautiful aroma without an open flame.

What to Expect:

• Clean, even melting

• Strong scent throw without being overwhelming

• Flame-free home fragrance option

• Easy to swap scents anytime

Each melt can be re-melted multiple times until the fragrance naturally fades.

🕯️ How to Use Wax Melts

1. Place 1–2 wax melts into the dish of your wax warmer.

2. Turn on or light your wax warmer according to manufacturer instructions.

3. Enjoy as the scent slowly releases into your space.

4. Once the scent fades, allow wax to cool completely before removing and replacing.

💡 Tip: For a lighter scent, start with one melt and add more as desired.

⚠️ Wax Melts Safety & Care

Please follow these guidelines to ensure safe use:

• Use only in approved wax warmers designed for wax melts

• Do not add water to melted wax

• Keep out of reach of children and pets

• Do not ingest wax melts

• Never leave a wax warmer unattended

• Allow wax to cool completely before handling

• Place warmer on a heat-safe, stable surface

Discontinue use if irritation occurs.

⚖️ Disclaimer

Our wax melts are intended for home fragrance purposes only. They are not intended to diagnose, treat, cure, or prevent any medical conditions. Individual scent sensitivity varies.

✨ Sanctuary Co. Return & Refund Policy

At Sanctuary Co., each item is handcrafted in small batches with care, intention, and quality materials. Because our products are handmade and often made to order, all sales are final.

❌ Returns & Refunds

• We do not accept returns• We do not offer full refunds• Orders cannot be canceled once they have been processed or shipped

This policy helps us maintain the integrity and sustainability of our small business.

🔁 Replacements

If your order arrives damaged or defective, we are happy to help.

To be eligible for a replacement:• Contact us within 48 hours of delivery• Provide clear photos of the damaged item and packaging• Include your order number in your message

Once reviewed and approved, a replacement item will be shipped at no additional cost.

💫 Partial Refunds (Case-by-Case)

In rare and special circumstances, we may offer a partial refund at our discretion. These decisions are made individually and are not guaranteed.

📦 Shipping & Delivery Responsibility

We take great care in packaging all orders securely; however, Sanctuary Co. is not responsible for:• Damage caused by shipping carriers• Delivery delays• Weather conditions, heat exposure, or melting• Lost, stolen, or misdelivered packages• Acts of nature or “acts of God” beyond our control

Once an order has been handed over to the shipping carrier, responsibility transfers to the carrier.

🌞 Heat & Weather Notice

Due to the nature of wax products, slight softening, sweating, or frosting may occur during warm weather or transit. This is normal and does not affect product quality or performance.

💌 Our Promise

While we cannot control shipping conditions, we promise to always treat our customers with care, compassion, and fairness. If you have an issue with your order, please reach out — we are happy to review your concern and assist when possible.

Processing Time• Orders are processed within 3–7 business days• During launches, holidays, or markets, processing may extend slightly• Custom or made-to-order items may require additional time

Shipping Method• All orders ship via USPS• Tracking information is provided once your order ships

Shipping Rates• Shipping is calculated at checkout based on weight and destination• Flat-rate shipping may be offered during select promotions

Warm Weather Shipping Notice ☀️Due to the nature of wax products, slight softening or sweating may occur during warmer months. This does not affect quality or burn performance.

Local Pickup (If Applicable)Local pickup may be available for select orders or events. Details will be provided at checkout when available.